27% of Americans feel as though nobody understands them

These are the conclusions from an Ipsos poll administered in 2018 by Cigna. For the survey, a sample of 20,096 adults ages 18 from the U.S was examined online and in English. The investigation’s poll is based on the UCLA Loneliness Scale, a 20-question poll produced to evaluate perceptions of loneliness or social isolation. A guide was designed based on these 20 declarations, which include a fair mix of positive and negative statements, and people were designated a loneliness score based on their replies to these inquiries. Higher scores mean grown loneliness.


In February 2018, Cigna partnered with Ipsos to better understand the state of loneliness in America. Using questions based on UCLA’s Loneliness Scale – a frequently referenced and acknowledged academic measure used to gauge loneliness – the Cigna Loneliness Index survey was created to focus the national conversation on the epidemic. The survey was fielded among more than 20,000 U.S. adults ages 18 and older. The formula behind the index involves deriving a score for each respondent based on their answers to a series of twenty statements and from there calculating a total mean score for everyone who completed the survey to obtain a national score. The index stipulates that the higher the score, the lonelier people are. Possible loneliness scores range from 20 to 80, with the total average national loneliness score in America reaching 44. Total average loneliness scores were also analyzed across different demographic groups of interest to gauge which populations are most susceptible to experiencing feelings of loneliness. This report features an in-depth look at some interesting differences that emerge across demographics, while also comparing results from key regions, as well.

27% of Americans feel as though nobody understands them

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Written by ceciliagerson1